Shipping & Return

We create outstanding designs and bring them to you using the finest quality materials. Wherever you are in the world, we ensure your orders are ready to ship within 2 business days. Delivery is available worldwide within 5-10 business days. We promptly ship via our partners DHL/UPS/FedEx, with a delivery time of 2-7 business days. Please note that depending on your country, local customs and duties may apply.

You will receive a notification once your orders are prepared and shipped, enabling you to track your package within 24 hours.

Can you deliver the wallpaper to my home or office?
Certainly, we will dispatch the wallpaper to the address you provide upon completing the order.

Can I track my order?
Upon handing over your order to DHL/FedEx/UPS, you will receive an email containing tracking information.

Customs and import taxes
Buyers are responsible for any applicable customs and import taxes. We bear no responsibility for delays caused by customs.

Return Policy

You have 30 calendar days to return an item from the date of receipt. To qualify for a return, the item must be unused and in its original condition and packaging, with proof of purchase. In case of product damage or error, we accept returns/resend immediately. Damaged shipping tubes/products should be retained. We do not refund any delivery charges (except in cases of faulty or incorrect goods). Any damaged orders must be reported to our customer service team within 30 days of receipt. Please contact our customer service team at sales@ayzun.com with images of the damage and order details. Reporting damage after this period may result in us being unable to process a replacement order.

We advise inspecting all rolls before hanging, as refunds cannot be issued once the product is hung. We cannot be held liable for installer or decorator costs if goods are not inspected prior to hanging. In the event of a fault, please contact us immediately. In most cases, we will request a sample image of the product clearly showing the fault along with all product labels – it is typically unnecessary to return the entire faulty product.

Please note that all wallpaper products should be checked for faults before and during hanging, and the product or labels should not be discarded until decorating is complete and we have been contacted with images of the defective product. If the product is defective or faulty, a replacement or refund will be provided at no charge. Samples cannot be returned.